Frequently asked questions

We recommend getting a parking permit for public parking spaces. However, depending on the region, it may also be possible to apply for parking permits and for parking spaces to be blocked on your moving-in day at your local authority or cantonal police station. By the way: most removals companies will take care of arranging parking spaces or getting parking permits for areas where parking is not normally allowed.

In general, there are no restrictions on accommodation that an owner can provide in their residential property. Furnished rooms and apartments are particularly good as a temporary solution. For unfurnished properties, you should contact your local migration authority beforehand. They will also be able to help you with placing people seeking shelter.

The intake of refugees is being coordinated by the Swiss federal government in conjunction with the cantons. This will ensure that Switzerland can provide sufficient emergency and asylum accommodation for refugees.

However, private individuals can also register entire homes or spare rooms with the authorities as private accommodation for refugees. If you ask to be reimbursed for such accommodation (by the person seeking protection themselves or by an official body or aid organisation), an informal rental agreement must be drawn up in accordance with Art. 262 of the Swiss Code of Obligations (OR) (subletting). In this specific case, a written subletting agreement specifying the duration and any reimbursement made must be drawn up between the parties involved – the main tenant, guest and landlord.

Once the key points have been set out, the Swiss Real Estate Association (Schweizerische Verband der Immobilienwirtschaft, SVIT) will issue interested parties with the relevant form via its website, so that a subletting agreement can be drawn up. You can download this form, fill it in and return it to us. We’ll do the rest for you.

The intake of refugees is being coordinated by the Swiss federal government in conjunction with the cantons.

However, private individuals can also register entire homes or spare rooms with the authorities as private accommodation for refugees. Guests may be accommodated in a rented apartment free of charge for a limited period of time in accordance with Art. 305 ff. of the Swiss Code of Obligations (OR). Please contact us if you are interested in providing accommodation for refugees.

Once the key points have been set out, the Swiss Real Estate Association (Schweizerische Verband der Immobilienwirtschaft, SVIT) will issue interested parties with the relevant form via its website. This must be signed by the landlord and tenant. You can download this form, fill it in and return it to us.

Please note that we, as a property management company, cannot dispose of rental income as we choose, and that this is a decision that is made by the property owners.

Private accommodation is essentially provided on a voluntary basis, so remuneration is not granted. Please contact your cantonal authorities to discuss specific cases or for any queries.

The most effective way to prevent damage caused by damp is to regularly ventilate  your property. However, there are a few things to bear in mind when doing this, because constantly opening tilt windows, for example, can be counterproductive. Please take a look here for tips on properly ventilating a property. 

During business hours, from 8:00 am to 12:00 pm and from 1:00 pm to 5:00 pm, please contact your property manager in the event of an emergency. Outside business hours, please contact us using the emergency hotline number. All of the contact details are displayed in the entrance area of your property.

All available parking spaces are listed on our website. Found a parking space and would like to apply for it? If so, simply complete the online form. We will then review your application as quickly as possible.

Fibre optic connections are not yet available in all properties. The fibre optic connection socket is normally located in the living room next to the TV socket and near a power socket. Look out for the OTO ID, which you will need to give to your telephone company. Every property has its own unique OTO ID and it should be on either the power socket or in the fuse box.