Frequently asked questions
How may we help you? Enter your search term or click on a relevant category.
An adjustment can only be made based on a change in the reference interest rate if the interest rate of the tenancy agreement or the latest rent adjustment is lower than the currently applicable rate. An adjustment can be made for inflation or cost increases irrespective of the reference interest rate.
In the event of an increase, we will inform you by post about the rent adjustment. You will receive the new payment details in good time before the increase becomes valid.