Frequently asked questions

The property/key has to be handed back by 12:00 on the day following the date on which the rental agreement ended. The date and time will be agreed with the current and new tenant.

When handing back the property, it should be in the same condition as it was when initially handed over and should have been cleaned throughout. Any items or objects in the rented property that have been changed (e.g. painted walls) have to be returned to their original condition.

Our checklist contains all of the most important information about cleaning your property before handing it back.

Not every property has its own shelters. The construction and allocation of shelters are regulated by the respective canton. If necessary, the regional civil defence authority for your municipality will allocate residents to shelters and notify them of this. In Switzerland, shelters and bunker facilities are allocated by the applicable regional civil defence authority. If the specific need arises, the locations of these facilities will be announced by your municipality or civil defence authority.