Frequently asked questions

Fibre optic connections are not yet available in all properties. The fibre optic connection socket is normally located in the living room next to the TV socket and near a power socket. Look out for the OTO ID, which you will need to give to your telephone company. Every property has its own unique OTO ID and it should be on either the power socket or in the fuse box.

Yes, in principle, tenants are permitted to sublet their property, but they must notify Livit. They will also have to submit their subletting agreement. Livit reserves the right to prohibit subletting if a tenant fails to provide information on the subletting terms and conditions, or if these terms are inappropriate or give rise to significant disadvantages, e.g. as a result of the rental property’s wrongful use.

Please note that you, as the main tenant, will be liable for all damage to the property caused during the sublet and that you are only permitted to sublet the property at the same price. Tenants are permitted to increase the rent by 20% if the sublet property is furnished. Please read the legal regulations for subletting.

It is generally permitted to smoke inside a property or on the balcony. However, please note that you will be fully liable for any costs incurred, for example for having the property repainted when moving out if you smoked inside it.

Permission to barbecue differs from property to property. Please check your rental agreement or house rules. In most cases, barbecuing is permitted as long as it does not have an impact on your neighbours. Do not create any smoke, odours or noise to the point that it becomes a nuisance for other people.

Please let us know in writing if you no longer need your TV cable connection. In that case, the connection will be sealed off. Please note that, when you move out, you will be liable for the costs of removing the seal from the TV cable connection again, which will be necessary in order to allow the next tenant to use it again.

Every property has a dedicated caretaker who looks after the maintenance of the property’s facilities. Please observe the house rules to help in keeping the property clean and tidy for the benefit of all residents

The floors will be regularly cleaned by the caretaker. Keeping the rest of the laundry room and the machines (washing machine, tumble dryer and dehumidifier) inside it clean is the responsibility of those using it. Tenants are required to leave the room and the machines they have used in a clean state after use. If users fail to do so, we recommend speaking to and reminding them.

You can find more information and the contact form for your application on the E-mobility at home page. 

Please notify us of any damage caused by damp immediately using the contact form or by emailing service@livit.ch and include your address.

Please contact us with your request for a new laundry card using the contact form or by emailing service@livit.ch and include the address of your property.