Need to adjust the reference interest rate? Contact us as a tenant with any queries via our tenant portal myLivit.

Frequently asked questions


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It is only permitted to move very heavy objects into a rental property subject to prior approval. The maximum permitted weight is 200 kg/m2. Please contact your Livit advisor to discuss this before making any purchases. The easiest way of doing this is to send us your enquiry using the contact form or by emailing service@livit.ch.

Tip: Please consider taking out an insurance policy to protect against any damage, caused by water, for example, if you have a fish tank.

Small animals like hamsters can be kept without prior permission, provided the number of animals is not excessive. If you would like to keep any other pets (cats, rabbits, dogs, fish, parrots, reptiles, etc.), you will first have to obtain permission. Please contact your Livit advisor to discuss this. The easiest way of doing this is to send us your enquiry using the contact form or by emailing service@livit.ch

You will need to obtain permission to fit any of these kinds of appliances. To do so, please get in touch with the relevant contact person for your property. The easiest way of doing this is to send us your enquiry using the contact form or by emailing service@livit.ch.

Changes to a rented property, such as removing a wall or installing a washing machine or dishwasher, as well as painting the walls, can only be made subject to prior approval. Please contact your Livit advisor to discuss these things. The easiest way of doing this is to send us your enquiry using the contact form or by emailing service@livit.ch.

The deposit must be paid in full at least one week before the lease commences.

Livit recommends Firstcaution’s products to its tenants: this company offers both rental deposit insurance and the option of storing the deposit in a bank account. Livit will also accept the submission of a surety certificate. Please note that keys cannot be collected if the deposit has not been made. The tenant is responsible for transferring the deposit on time.